Communication Wizards is a locally owned and operated company whose core business is the sale, installation and servicing of business telephone systems and data cabling. The company is not aligned to any one carrier, so clients can continue with their existing provider or explore a new carrier as they wish.
Communication Wizards is situated on the Pacific Highway in Charlestown, central to all parts of Newcastle and within easy access to the Hunter Valley and Central Coast.
Michael McConville is the director of this company and has over 30 years experience in the telecommunications industry.He realises that although the face of small business is constantly changing, it is always driven by its clients' needs. The point of difference between Communication Wizards and other communications companies is customer service.
Our Ethos: To treat our clients as we would like to be treated.We approach every new contact as an opportunity to create a life-long customer.
Our ultimate ideal is two-fold:
1. To have clients who do not even consider looking elsewhere for service.
2. To have no need for external advertising because our clients are constantly referring new clients to us.
To fulfil this ideal we are constantly refining our work practices to ensure 100% client satisfaction. We employee people who share this ethos and have the very best interests of our company and therefore of our clients, at heart.
Although job allocations are made according to individual strengths and product knowledge, our technical team is a cohesive unit which shares a common knowledge base and ideas.